Privacy Policy

Enterall Privacy Policy

Effective date: August 26, 2026

Enterall is a collaborative visual board for organizing ideas, images, and workflows.

Personal Data We Collect

We collect only the data necessary to provide, secure, and improve Enterall. This may include:

  • Account data: email address, user ID, and authentication metadata.
  • Board content: titles, notes, shapes, comments, and images you upload or generate.
  • Usage data: feature usage, performance logs, and error diagnostics.
  • Device information: IP address, browser type, and device information.

If you use AI features, relevant text and images are sent to third-party AI providers to fulfill your request.

How We Use Data

  • Provide core functionality such as boards, collaboration, and AI features.
  • Maintain security, prevent abuse, and investigate service issues.
  • Improve performance, reliability, and usability.
  • Comply with legal obligations and enforce our terms.

Sharing of Data and Third Parties

We do not sell personal data. We share data only with service providers needed to operate the product, including:

  • Supabase for authentication, database storage, file storage, and realtime collaboration.
  • Google Gemini for AI features that process text and images you submit for generation, analysis, or editing.
  • PostHog EU for pseudonymous product analytics, feature usage measurement, privacy-masked session replay, and error diagnostics. We send a pseudonymous user ID rather than your email address.
  • Google Analytics for consented measurement of visits and acquisition on selected public pages.

Analytics Choices

Optional Google Analytics and PostHog browser analytics start only after you allow analytics. We exclude private boards, workspaces, shared presentations, invitations, administrative pages, and password recovery pages from Google Analytics. Analytics page locations are stripped of email addresses, access tokens, board identifiers, and other private URL parameters before collection.

When you allow analytics, PostHog session replay may record browser interactions and a visual representation of the interface. Text, input values, document content, videos, and private links are masked or blocked. Board images may be visible through signed access links that expire within 12 hours; image bytes are not copied into replay. Custom-board, internal, and administrative routes are excluded. Google advertising storage, signals, user data, and ad personalization remain disabled. PostHog may receive a pseudonymous account ID, but it does not receive your email address from Enterall.

Your choice does not disable storage or operational processing required to sign in, retain your settings, secure the service, or diagnose failures.

Analytics Storage Details

The preference record is necessary to remember your choice. Analytics identifiers are used only after consent. Durations are maximums and may restart when the technology is used again. Withdrawing consent disables collection and removes analytics identifiers accessible to Enterall.

The campaign record is stored only if you allow analytics. Until then the campaign tags from the link you arrived on are held in the page for your visit and are not written to your device. Either way, if you create an account we record which campaign reached you, and the record holds no identifier and cannot follow you to other sites.

TechnologyProvider and purposeMaximum duration
enterall:analytics-consent-v1Enterall local storage; remembers your choice.12 months
enterall_campaign_v1Enterall cookie, set only after you allow analytics; keeps the campaign tags (utm_source and similar) from the link you arrived on so a signup on a later visit can be attributed to it. No identifier, no cross-site tracking.30 days
_ga, _ga_*Google Analytics; distinguishes pseudonymous visitors and sessions on selected public pages.12 months
ph_*_posthogPostHog EU browser storage; measures pseudonymous product and feature activity.12 months

Data Retention

We retain personal data only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is kept while your account is active. Board content remains until you delete it, your account is deleted, or it is removed according to our operational retention practices.

Your Rights

If you are in the EU or another jurisdiction with similar protections, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Withdraw consent where processing is based on consent.
  • Object to or request restriction of certain processing.

To exercise these rights, contact us at hello@enterall.co.

Data Deletion

You can delete board content from within the product. To request deletion of your account or other personal data, email hello@enterall.co. We may need to verify your identity before completing the request.

International Data Transfers

Your data may be processed in countries outside the EU or EEA, including by service providers that support Enterall. When this happens, we rely on appropriate safeguards such as contractual protections and provider transfer mechanisms.

Contact

If you have questions about this policy or our privacy practices, contact us at hello@enterall.co.

For a general product overview, see About Enterall. For legal, security, subprocessors, and enterprise due diligence, see Legal and Security.